{"id":27227,"date":"2024-03-08T10:33:50","date_gmt":"2024-03-08T10:33:50","guid":{"rendered":"https:\/\/demo.rstheme.com\/wordpress\/industrie\/pkg\/?page_id=27227"},"modified":"2026-07-28T17:57:09","modified_gmt":"2026-07-28T17:57:09","slug":"faq","status":"publish","type":"page","link":"https:\/\/cosmicinfomedia.com\/khyatee-new\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"\t\t
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Controller Troubleshooting FAQ's<\/h2>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\r\n\t\t
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01.The controller will not turn ON. What should I check?<\/div>\n \n \n <\/div>\n <\/div>\n\n
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\u2022 Check that the input supply voltage is 415V.
\u2022 Check that all three phases (R, Y, B) are present.
\u2022 Ensure the MCB is switched ON.
\u2022 Make sure the unit ON switch on the controller is in the ON position.<\/p> <\/div>\n <\/div>\n <\/div>\n \n

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02.The MCB trips repeatedly. What could be wrong?<\/div>\n \n \n <\/div>\n <\/div>\n\n
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\u2022 Check the input supply connection.
\u2022 Check the motor connection.
\u2022 Check whether the motor is drawing higher current than its rated current.<\/p> <\/div>\n <\/div>\n <\/div>\n \n

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03. The float is connected but not working. What should I do?<\/div>\n \n \n <\/div>\n <\/div>\n\n
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  • Check the water level in the tank.<\/li>
  • Confirm the float is connected as per the wiring diagram.<\/li>
  • Keep the Float Auto \/ Bypass switch in the Auto position.<\/li>
  • Keep the Auto \/ Manual switch in Auto mode.<\/li><\/ul> <\/div>\n <\/div>\n <\/div>\n \n
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    04. All connections are correct, but the motor will not start. What should I check?<\/div>\n \n \n <\/div>\n <\/div>\n\n
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    • Check the Auto \/ Manual switch – if it is in Manual mode, press the ON switch to start the motor.<\/li>
    • Check whether the upper tank is full.<\/li>
    • Check the thermal relay – if it has tripped, reset it to start the motor.<\/li>
    • Check whether the toggle timer is ON.<\/li>
    • Check the float connections.<\/li><\/ul> <\/div>\n <\/div>\n <\/div>\n \n
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      06. The motor is running in the reverse direction. How do I correct it?<\/div>\n \n \n <\/div>\n <\/div>\n\n
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      \u2022 Check the motor connections at the panel and at the motor terminal.
      \u2022 Interchange any two of the R, Y, B wires at the control panel terminals.<\/p> <\/div>\n <\/div>\n <\/div>\n <\/div>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\r\n\t\t

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      07. The display shows an SPP, VUB or RP fault. What does this mean?<\/div>\n \n \n <\/div>\n <\/div>\n\n
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      This indicates a phase-related fault – SPP (Single Phasing), VUB (Voltage Unbalance) or RP (Reverse Phase).
      \u2022 Check that all three phases (R, Y, B) are present.
      \u2022 Check the phase sequence of the input connection and interchange wires if required.
      \u2022 Check the phase-to-phase voltage.<\/p> <\/div>\n <\/div>\n <\/div>\n \n

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      08.The display shows a Dry Run fault. What should I do?<\/div>\n \n \n <\/div>\n <\/div>\n\n
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      \u2022 Check the water level at the sump – if no water is present, the panel trips on a Dry Run fault.
      \u2022 Check the dry run current setting in the control panel.<\/p> <\/div>\n <\/div>\n <\/div>\n \n

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      09. The display shows an Overload fault. How do I resolve it?<\/div>\n \n \n <\/div>\n <\/div>\n\n
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      \u2022 Check the overload current setting in the control panel.
      \u2022 Check the motor condition – it may be drawing more current than normal.<\/p> <\/div>\n <\/div>\n <\/div>\n \n

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      10. The display shows a High Voltage fault. What should I do?<\/div>\n \n \n <\/div>\n <\/div>\n\n
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      The input supply voltage is higher than the high voltage setting in the control panel.
      \u2022 Check the high voltage setting in the control panel.
      \u2022 Wait for the supply to return to a normal level.<\/p> <\/div>\n <\/div>\n <\/div>\n \n

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      11. The display shows a Low Voltage fault. What should I do?<\/div>\n \n \n <\/div>\n <\/div>\n\n
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      The input supply voltage is lower than the low voltage setting in the control panel.
      \u2022 Check the low voltage setting in the control panel.
      \u2022 Wait for the supply to return to a normal level.<\/p> <\/div>\n <\/div>\n <\/div>\n \n

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      12. The display shows \u201cUpper Tank Full\u201d. What does this mean?<\/div>\n \n \n <\/div>\n <\/div>\n\n
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      \u2022 Check whether the upper tank is actually full.
      \u2022 Confirm the float connections are correct.<\/p> <\/div>\n <\/div>\n <\/div>\n \n

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      13. The display shows \u201cSump Empty\u201d. What should I check?<\/div>\n \n \n <\/div>\n <\/div>\n\n
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      \u2022 Check the water level in the sump.
      \u2022 Confirm the float connections as per the connection diagram.<\/p> <\/div>\n <\/div>\n <\/div>\n <\/div>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\r\n\t\t

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      Need Technical Assistance?<\/h2>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t
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      Fill out the form below with your enquiry. Our technical team will contact you shortly with the right solution.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\r\n\t\t\t\t

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